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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Fulmer

June 6, 2025

4  out of  5
rating by Susan Fulmer
"I have just experienced the devastating loss of my father, and I am in the process of administering his estate. Sydni with this State Farm agency was most helpful and compassionate regarding my situation. It was nice to deal with a caring and knowledgeable representative."
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susan Knox

June 5, 2025

5  out of  5
rating by susan Knox
"I love been a customer with State Farm Nikki Justin all the staff is great"
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Bernard Burgess

June 5, 2025

5  out of  5
rating by Bernard Burgess
"She was very informative and courteous.. Have very good customer service respect."
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Tamala Lathan

June 4, 2025

5  out of  5
rating by Tamala Lathan
"Great staff! Always willing to help with any questions I have. Always easy to reach by phone, email, text. Great company to work with."
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Pauline T Jones

June 3, 2025

5  out of  5
rating by Pauline T Jones
"The. Agency of Megan McConnell was prompt in returning my call on the day and date I requested and shared a quote that was $400.00 cheaper than the last company I was with. Thanks State Farm !!!"
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burn in hell medium well

June 2, 2025

5  out of  5
rating by burn in hell medium well
"Wonderful people!"
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Jacqueline Voyer

June 2, 2025

5  out of  5
rating by Jacqueline Voyer
"I absolutely love the professionalism and customer service I receive at this branch."
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B J

June 2, 2025

5  out of  5
rating by B J
"Great customer service."
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Curley Bessard

June 2, 2025

5  out of  5
rating by Curley Bessard
"Great service as always"
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Dwyniece Canley

June 2, 2025

5  out of  5
rating by Dwyniece Canley
"Very helpful"
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Ron Marlow

May 30, 2025

5  out of  5
rating by Ron Marlow
"Nicole Smith helped me with getting life insurance information. I'm currently looking at a few options and different plans. Nicole helped me with some questions I had about replacement insurance when I retire."
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Nikki Smith

May 30, 2025

5  out of  5
rating by Nikki Smith
"Best insurance company"
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Meredith Gayed

May 30, 2025

5  out of  5
rating by Meredith Gayed
"We've worked with Megan and her team for several years and they always provide fantastic customer service . They are friendly, knowledgeable, and always very responsive! Thank you Megan!"
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Thom or Brenda Kelly

May 29, 2025

5  out of  5
rating by Thom or Brenda Kelly
"always responsive to requests and questions. Even helped us get coverage for our beach buggy."
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debra goodine

May 29, 2025

5  out of  5
rating by debra goodine
"I just got a great discount for being a loyal customer!!!!!!"
We responded:
"Thank you for your 5-star review, we are always here for you! "
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Xpress Beauty

May 28, 2025

5  out of  5
rating by Xpress Beauty
"Great fast convenient service. They have quick response times and great customer service."
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Eddie Bennett

May 28, 2025

5  out of  5
rating by Eddie Bennett
"The lady I spoke with was very polite! My interaction with her was pleasant. What I’m saying is this was the best customer service I’ve had in my entire 79 years on this earth. I pray that everyone Could emulate her conversation skills when speaking to customers!"
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JR Manley

May 28, 2025

5  out of  5
rating by JR Manley
"Dustin provides an excellent review of the status of current coverage as well as additional opportunities to manage risks going forward. Very pleased."
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Patrick Tucker

May 24, 2025

5  out of  5
rating by Patrick Tucker
"They have been good answer question and keeping me up to date on my policies"
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bubba haralson

May 23, 2025

5  out of  5
rating by bubba haralson
"Very helpful and kind.always reached out when I selected a new option to inform and let me know the best situation."
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linda perkins

May 23, 2025

5  out of  5
rating by linda perkins
"I had amazing experience and saved money too!"
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Carmen McKoy

May 23, 2025

5  out of  5
rating by Carmen McKoy
"Just recently switched to Megan O’Connell, State Farm and I’m happy I did. I’ve had some confusing issues on my account that Nikki, Sydney and Dustin have always been happy to help with. Each of them have taken time to listen to my concerns, answer each of my questions and patiently explain anything I didn’t understand. I definitely give them an A+ on customer service!"
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Kendra Sutton

May 23, 2025

5  out of  5
rating by Kendra Sutton
"The staff is very nice and treats you like a person and not just a customer."
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Melissa Dill

May 23, 2025

5  out of  5
rating by Melissa Dill
"I have been with Megan O Connell State Farm for several years now. Sydney and Nikki always do an amazing job at customer service and have always been so courteous and willing to help. They are always willing to go the extra mile."
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Wendy

May 23, 2025

5  out of  5
rating by Wendy
"I switched to State Farm about two years now, always pleasure and kind. The staff, Nikki are awesome. I have had a great experience. Called Nikki, and she was very helpful to my needs. Great response. Thank you all!"
We responded:
"Thank you for your 5-star review! "